Auto Lottery Responsible Gaming Policies Quiz

1. What is the minimum age to purchase a lottery ticket in Texas?

• 21 years old.
• 25 years old.
• 16 years old.
• 18 years old.

2. What is the primary commitment of the Texas Lottery regarding responsible gambling?

• The Texas Lottery encourages all players to gamble without limits.
• The Texas Lottery promotes gambling as a primary source of entertainment.
• The Texas Lottery is committed to the responsible management and sale of its games while increasing the awareness of problem gambling and available treatment resources.
• The Texas Lottery avoids education on the risks of gambling.

3. What is prohibited in advertisements sponsored by the Texas Lottery Commission?

• Offers of free lottery tickets
• Endorsements by celebrities
• Advertisements that unduly influence any person to purchase a lottery ticket
• Promotions for other gambling activities

4. What is the purpose of the State Lottery Act in Texas?

• The State Lottery Act is designed to increase the number of lottery games available in Texas.
• The State Lottery Act mandates that all lottery ticket sales are conducted only online.
• The State Lottery Act establishes a fixed jackpot amount for all Texas Lottery games.
• The State Lottery Act addresses the TLC advertising communications and ensures that advertisements do not unduly influence people to purchase lottery tickets.

5. How often is the Responsible Gambling Policy reviewed annually?

• Annually
• Monthly
• Weekly
• Bi-annually

6. What is the role of the responsible gambling staff member in a company?

• The responsible gambling staff member solely monitors marketing materials for compliance.
• The responsible gambling staff member is interconnected throughout the company and assists in integrating responsible gambling into the organizational culture and everyday practices.
• The responsible gambling staff member only manages the lottery ticket sales department.
• The responsible gambling staff member is responsible for financial audits of gambling activities.

7. What tools do companies use to monitor customer activity for signs of problem gambling?

• Credit history reports.
• Monthly income statements.
• Behavioral tracking data.
• Personal identification numbers.

8. What information must be provided to customers about responsible gambling?

• Information about the risks of gambling and where to obtain additional information or assistance.
• Details about jackpot amounts and how to win big.
• General information about the history of lotteries.
• Marketing strategies for increasing ticket sales.

9. What must be included in marketing and advertising materials?

• Appeals to minors and misleading claims
• Encouragement of excessive spending
• Accurate expectations about outcomes and risks
• Exciting promises of guaranteed wins

10. What should not be included in marketing and advertising materials?

• Encouragement of gambling promotions
• Clear gambling guidelines
• Accurate odds information
• Appeals to minors

11. What is the minimum age recommended to access any play, whether free or paid?

• 21 years old.
• 16 years old.
• 25 years old.
• 18 years old.

12. How should companies handle underage access to accounts?

• The account is temporarily suspended with no further actions.
• The account remains active until a complaint is filed.
• The account is immediately stopped, and the customer is provided education and resources on the risks associated with underage gambling. If underage access reoccurs, the account is closed.
• The customer is notified but the account stays open.

13. What should be displayed on game screens?

• Player testimonials and ratings.
• Jackpot amounts for neighboring games.
• The denomination of each credit.
• The average payout percentage.

14. What is the purpose of the self-exclusion program?

• To allow problem gamblers to voluntarily exclude themselves from gaming activities.
• To promote lottery games more effectively.
• To provide financial aid to players.
• To increase the number of lottery participants.

15. How long can self-exclusion periods last?

• Three years, one week, or five months.
• Two years, four years, or eight months.
• Six months, one year, or two years.
• Lifetime, five years, or one year.

16. What procedures must be established for self-excluded persons?

• Procedures to allow self-excluded persons to participate in promotional events and receive cash bonuses.
• Procedures to provide self-excluded persons with special incentives to return to gaming activities.
• Procedures that ensure self-excluded persons can easily access their accounts and continue playing if they choose.
• Procedures to prevent self-excluded persons from engaging in any gaming activity, removing them from advertising or promotions, and denying them access to credit, complimentary items, and similar benefits.

17. What is the penalty for wagering by excluded persons in Delaware?

• A class A misdemeanor.
• A class B felony.
• A warning with no penalty.
• A fine of $100.

18. What must slot machine licensees in Florida do regarding responsible gaming?

• Offer training to employees on responsible gaming and work with a compulsive or addictive gambling prevention program.
• Provide free gaming credits to all patrons.
• Create exclusive games for high rollers only.
• Prioritize maximizing profits over player safety.

19. What services must be contracted for in Florida to prevent compulsive and addictive gambling?

• A promotional campaign for discounted lottery tickets.
• A financial incentive program for more lottery ticket purchases.
• A rewards program for frequent players of the lottery.
• An advertising program to encourage responsible gaming practices and to publicize a gambling telephone help line.

20. What accountability standards must be met by private providers in Florida?

• Advertising campaigns that target underage individuals.
• Accountability standards that must be met by any private provider, including the failure to meet material terms of the contract.
• Minimum age requirements for purchasing lottery tickets.
• Specific penalties for fraudulent gambling activity.

21. What is required for licensure in Florida regarding employee training?

• Conduct weekly meetings to discuss employee performance in sales.
• Require employees to participate in community service events monthly.
• Create and file a written policy for training employees on responsible gaming and working with a compulsive or addictive gambling prevention program.
• Implement a rewards program for employees who sell the most tickets.

22. What must be included in the written policy for employee training in Florida?

• Guidelines for employee breaks and lunch hours.
• Policies on employee attire and dress code.
• Information on employee health benefits and insurance coverage.
• Training for employees on responsible gaming and working with a compulsive or addictive gambling prevention program.

23. What should be displayed on responsible gaming webpages?

• Information about lottery ticket prices and availability.
• Details on upcoming lottery draw dates and prizes.
• A prominent message stating, “Gambling Problem? Call 1-800-522-4700,” and a direct link to the website and other internet resources dedicated to helping people with potential gambling problems.
• Testimonials from players about their gambling success.

24. What should be included in the responsible gaming webpage?

• A list of all available games and their odds of winning.
• A section detailing the history of lottery operations in the state.
• A summary of recent lottery winners and their prizes.
• A clear statement of the Sports Betting Operation’s policy and commitment to responsible gaming along with a link to the Sports Betting Operator’s specific self-exclusion program.

25. How often should responsible gambling policies be reviewed for effectiveness?

• Monthly
• Periodically
• Biannually
• Every five years

26. What should be provided to patrons regarding responsible gambling?

• General information about lottery games without responsible gaming resources.
• Meaningful and accurate information to enable them to make informed choices.
• Discounts on lottery tickets to encourage frequent play.
• Exciting promotional offers to increase game purchases.

27. What should employees who interact with players receive training on?

• Managing customer complaints effectively.
• Identifying and responding appropriately to players who may be showing signs of problem gambling.
• Ensuring compliance with local traffic laws.
• Promoting new game features to players.

28. What should be displayed on game screens regarding jackpot symbols?

• Jackpot symbols must be displayed in a flashy animation every time they are won.
• Jackpot symbols may appear as many times as needed to enhance gameplay.
• Jackpot symbols can appear up to 20 times adjacent to any pay-line for every spin.
• Jackpot symbols should not appear in their entirety more than 12 times on average, adjacent to the pay-line, for every time they appear on the pay-line.

29. What should be displayed on game screens regarding jackpot symbols in multi-line games?

• Jackpot symbols should not appear in their entirety more than 12 times on each pay-line.
• Jackpot symbols should be displayed only once per game session on the pay-line.
• Jackpot symbols should appear at least 20 times adjacent to the pay-line.
• Jackpot symbols should appear in their entirety exactly 8 times on average.

30. What should be included in the responsible gaming webpage regarding self-exclusion programs?

• A list of all available lottery games and their rules.
• Contact information for marketing inquiries only.
• A clear statement of the Sports Betting Operation’s policy and commitment to responsible gaming along with a link to the Sports Betting Operator’s specific self-exclusion program.
• Information about promotional bonuses for new players.